Returns & Refunds Policy
At Goodness Me!, we want you to love your wholesome treats, but if a product arrives damaged or doesn't meet our quality standards, we are here to make it right. Due to the perishable nature of our food items, we cannot accept returns for change of mind, but we offer full support for any delivery issues.
Contact Support
Email our customer care team within 48 hours of receiving your order with your order number and details of the issue.
Provide Documentation
Attach clear photos of the damaged product and the shipping packaging to help us process your claim quickly.
Review Process
Our quality assurance team will review your request within 2 business days to verify the concern and approve the resolution.
Refund or Replacement
Once approved, we will either ship a fresh replacement at no extra cost or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing